Privacy Policy

Privacy Policy

Kasbah Tizimi – Erfoud, Morocco
Last updated: 01/01/2025

Kasbah Tizimi Hotel is fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with us—whether through our website, by phone, email, or during your stay at our establishment.


1. Information We Collect

We may collect the following types of personal data:

  • Full name, address, phone number, and email address

  • Passport or national ID number (in accordance with Moroccan law)

  • Payment information (processed securely)

  • Booking details (stay dates, room type, preferences)

  • Reviews, messages, or feedback

  • Website browsing data (via cookies or analytics tools)


2. How We Use Your Data

Your personal information may be used to:

  • Process and manage your reservations

  • Personalize your stay and enhance service quality

  • Respond to inquiries or requests

  • Comply with legal obligations (guest registration, billing, etc.)

  • Improve our website and services

  • Send marketing communications (only with your prior consent)


3. Sharing Your Data

We do not sell your personal information. We may share it only with:

  • Authorized hotel staff for operational purposes

  • Government or legal authorities, if required by law

  • Third-party service providers, including Centre Monétique Interbancaire (CMI) for secure online payment processing


4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. Access is restricted to authorized personnel only.


5. Your Rights

In accordance with applicable laws, you have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Withdraw your consent to receive marketing communications

To exercise these rights, please contact us at: